Terms of service


TERMS OF SERVICE




GENERAL INFORMATION



Welcome to Solunaq. The terms “we”, “us”, and “our” refer to Solunaq. Solunaq operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Our store is powered by Shopify technology, which allows us to offer the Services to you.


The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.


Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.


By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you must not access or use our Services.





SECTION 1 – ACCESS AND ACCOUNT



By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.


To access certain features of the Services, including purchasing products, you may be required to provide certain information such as your email address, billing information, payment details, and shipping address. You agree that all information you provide is accurate, current, and complete.


You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.


You may not transfer or sell your account to another person.





SECTION 2 – PRODUCTS



We strive to display our products as accurately as possible. However, we cannot guarantee that your device’s display of colors or product appearance will be completely accurate.


All product descriptions are subject to change at any time without notice at our sole discretion.


We reserve the right to discontinue any product at any time and to limit the quantities of any products that we offer.





SECTION 3 – ORDERS



By placing an order, you are making an offer to purchase a product.


We reserve the right to refuse or cancel any order for any reason, including product availability, pricing errors, or suspected fraudulent activity.


Your order will only be accepted after payment has been processed and confirmation has been sent to you.


You may request returns or exchanges only in accordance with our Refund Policy.


All purchases must be for personal use only and not for resale.





SECTION 4 – PRICING AND BILLING



All prices are subject to change without notice.


The price charged for a product will be the price displayed at the time the order is placed.


Prices listed on our website do not include applicable taxes, shipping costs, customs duties, or import fees unless otherwise stated.


You agree to provide current, complete, and accurate billing and payment information for all purchases made through our store.





SECTION 5 – SHIPPING AND DELIVERY



Shipping and delivery times are estimates only and are not guaranteed.


We are not responsible for delays caused by shipping carriers, customs processing, or events beyond our control.


Once the product has been transferred to the shipping carrier, the risk of loss and ownership of the product transfers to you.





SECTION 6 – INTELLECTUAL PROPERTY



All content included in the Services, including text, graphics, images, logos, videos, product descriptions, and website design, is the property of Solunaq or its licensors and is protected by intellectual property laws.


You may not reproduce, distribute, modify, or exploit any part of the Services without our prior written permission.


All trademarks, logos, and brand names appearing on the Services are the property of their respective owners.





SECTION 7 – THIRD-PARTY TOOLS



We may provide access to third-party tools that we neither monitor nor control.


You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties or conditions of any kind.


Your use of third-party tools is entirely at your own risk.





SECTION 8 – THIRD-PARTY LINKS



Our Services may contain links to third-party websites that are not affiliated with us.


We are not responsible for examining or evaluating the content or accuracy of third-party websites and we will not have any liability for any third-party materials or websites.





SECTION 9 – RELATIONSHIP WITH SHOPIFY



Our store is hosted by Shopify, which provides the online e-commerce platform that allows us to sell our products and services to you.


However, any purchase made through this website is directly between you and Solunaq. Shopify is not responsible for any aspect of the transaction between you and Solunaq.





SECTION 10 – PRIVACY POLICY



All personal information collected through the Services is governed by our Privacy Policy.


Because our store is hosted on Shopify, some personal information may also be processed according to Shopify’s privacy practices.


By using the Services, you acknowledge that you have read and understood our Privacy Policy.





SECTION 11 – USER COMMENTS AND FEEDBACK



If you submit comments, suggestions, or other materials to us, you grant us the right to use, reproduce, modify, and publish those materials without restriction or compensation.


You agree that your comments will not violate any rights of third parties or contain unlawful, abusive, or harmful content.





SECTION 12 – ERRORS AND OMISSIONS



Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, or availability.


We reserve the right to correct any errors and to change or update information at any time without prior notice.





SECTION 13 – PROHIBITED USES



You may not use the Services for any unlawful purpose or to violate any laws.


You are prohibited from using the Services to:


  • transmit malicious code or viruses
  • collect personal data from other users
  • conduct spam or phishing activities
  • impersonate another person or entity
  • interfere with the security features of the website



We reserve the right to terminate your access to the Services if you violate any of these Terms.





SECTION 14 – TERMINATION



We may terminate or suspend your access to the Services at any time without notice if you violate these Terms.


You remain responsible for any outstanding obligations up to the date of termination.





SECTION 15 – DISCLAIMER OF WARRANTIES



The Services and all products provided through the Services are offered “as is” and “as available” without warranties of any kind, either express or implied.


We do not guarantee that your use of the Services will be uninterrupted, secure, or error-free.





SECTION 16 – LIMITATION OF LIABILITY



To the fullest extent permitted by law, Solunaq shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Services or any products purchased through the website.





SECTION 17 – INDEMNIFICATION



You agree to indemnify and hold harmless Solunaq and its affiliates from any claims, damages, or expenses arising from your violation of these Terms or your misuse of the Services.





SECTION 18 – GOVERNING LAW



These Terms of Service shall be governed by and interpreted in accordance with the laws of the United States and the State of Illinois.





SECTION 19 – CHANGES TO TERMS OF SERVICE



We reserve the right to update or modify these Terms of Service at any time.


Changes will be posted on this page and will take effect immediately upon posting.


Your continued use of the Services constitutes acceptance of those changes.





SECTION 20 – CONTACT INFORMATION



Questions about the Terms of Service should be sent to:


Solunaq

Harvard, Illinois, United States

Email: itzanova05@icloud.com