Privacy policy

Last updated: March 8, 2026


Solunaq operates this store and website, including the data, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Solunaq uses Shopify technology, which allows us to provide the Services.


This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or complete another transaction through the Services, or when you otherwise communicate with us.


In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.


Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed as described here.





Personal Information We Collect or Process



When we use the term “personal information,” we mean any information that identifies you or can reasonably be linked to you or another person.


Personal information does not include anonymous data or information that has been de-identified so that it cannot reasonably identify you.


Depending on how you interact with the Services, where you live, and what applicable law allows or requires, we may collect or process the following categories of personal information, including inferences drawn from that information:


Contact details, including your name, address, billing address, shipping address, phone number, and email address.


Financial information, including credit card numbers, debit card numbers, financial account information, payment card information, transaction details, payment method, payment confirmation, and other payment-related information.


Account information, including your username, password, security questions, preferences, and account settings.


Transaction information, including items you view, add to your cart, save to your wishlist, purchase, return, exchange, or cancel, as well as your previous transactions.


Communications with us, including information you provide when contacting customer support or submitting inquiries or complaints.


Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.


Usage information, including details about how and when you access or interact with the Services.





Sources of Personal Information



We may collect personal information from the following sources:


Directly from you, including when you create an account, visit or use the Services, communicate with us, or provide personal information in any other way.


Automatically through the Services, including information from your device when you use our products or services or visit our websites, as well as through cookies and similar technologies.


From our service providers, including when we engage them to enable certain technologies or when they collect or process personal information on our behalf.


From our partners or other third parties.





How We Use Your Personal Information



Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:



Providing, Personalizing, and Improving the Services



We use your personal information to provide the Services, including fulfilling our contract with you, processing payments, managing orders, remembering your preferences, sending account notifications, processing purchases, returns and exchanges, creating and managing your account, arranging shipping, facilitating returns, allowing you to post reviews, and providing a personalized shopping experience.


This may include recommending products based on your interests or past purchases.



Marketing and Advertising



We may use your personal information for marketing purposes, including sending promotional emails, text messages, or postal mail, and displaying advertisements related to our products or services on our website or other websites.


These advertisements may be based on items you previously viewed, added to your cart, or purchased.



Security and Fraud Prevention



We use your personal information to verify your account, ensure a secure shopping experience, detect or investigate fraud or illegal activities, protect public safety, and maintain the security of our Services.


If you create an account, you are responsible for maintaining the confidentiality of your login credentials. We strongly recommend that you do not share your username or password with anyone.



Communication with You



We use your personal information to provide customer support, respond to your requests, deliver services efficiently, and maintain our relationship with you.



Legal Reasons



We may use your personal information to comply with applicable laws, respond to legal requests, enforce our Terms of Service, investigate violations of our policies, or participate in legal proceedings.





How We Disclose Personal Information



In certain circumstances, we may disclose your personal information to third parties for legitimate purposes consistent with this Privacy Policy.


These circumstances may include:


With Shopify, service providers, and other third parties who perform services on our behalf such as payment processing, IT management, analytics, customer support, cloud storage, order fulfillment, and shipping.


With marketing and business partners who help deliver advertising and marketing services.


For example, we use Shopify to support personalized advertising based on your online activity across different merchants and websites.


These partners will process your information according to their own privacy policies.


Depending on where you live, you may have the right to opt out of sharing your information for personalized advertising.


When you request or consent to it, such as when using social media widgets, integrations, or requesting shipment of products.


With our affiliates or within our corporate group.


In connection with business transactions, such as mergers or insolvency proceedings, or to comply with legal obligations including subpoenas, court orders, or similar legal requests.





Relationship with Shopify



The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services to provide and improve the Services.


Information you submit through the Services may be transmitted to and shared with Shopify and third parties that may be located in different countries.


We may also use certain advanced Shopify features that incorporate data obtained from your interactions with our store, other merchants, and the Shopify platform.


In these situations, Shopify may be responsible for processing your personal information.


For more information about how Shopify uses your personal information, you can review Shopify’s Consumer Privacy Policy.





Third-Party Websites and Links



The Services may contain links to third-party websites or platforms.


If you follow links to websites not operated by us, we recommend reviewing their privacy policies and terms.


We are not responsible for the privacy or security practices of these websites.


Information you share on public or semi-public spaces, including social media platforms, may be visible to others.





Children’s Data



The Services are not intended for use by children.


We do not knowingly collect personal information from individuals under the age required by applicable law.


If you believe a child has provided us with personal information, please contact us to request deletion.





Security and Data Retention



No security method is perfect or completely secure.


Although we implement reasonable safeguards, we cannot guarantee absolute security of your information.


We retain personal information only as long as necessary to:


  • maintain your account
  • provide the Services
  • comply with legal obligations
  • resolve disputes
  • enforce agreements and policies






Your Rights and Choices



Depending on where you live, you may have certain rights regarding your personal information.


These may include:


  • The right to access your personal information
  • The right to request deletion of your information
  • The right to correct inaccurate data
  • The right to data portability
  • The right to opt out of the sale or sharing of personal data for targeted advertising



You may also opt out of receiving marketing emails at any time using the unsubscribe link included in our emails.





Complaints



If you have concerns about how we handle your personal information, please contact us.


Depending on your location, you may also have the right to file a complaint with your local data protection authority.





International Transfers



Your personal information may be transferred, stored, or processed outside the country where you reside.


Where required, we rely on recognized transfer mechanisms such as Standard Contractual Clauses to protect your information.





Changes to This Privacy Policy



We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.


We will post the updated version on this page and update the “Last Updated” date.





Contact



If you have any questions about this Privacy Policy or our privacy practices, please contact us:


Solunaq

Harvard, Illinois, 60033

United States


Email: itzanova05@icloud.com